Step 3: Set up your Student IT account
Complete the set up of your new student University IT account. You must complete all steps in this process to be able to use the Ravensbourne's IT systems, including Canvas, our online learning environment.
What you need...
Shortly after completing online enrolment, you will receive an email to your personal address informing you that your Ravensbourne IT account has been created. (this would have been sent to the personal email address you registered with). Search your emails for the subject: Ravensbourne User Account Details or you can search your emails for the 9number printed on your student ID card.
If you haven't received your Ravensbourne User Account Details and it's been 5 days since you've completed online enrolment, please let us know as soon as possible.
Before you start you will need 3 things:
- At least 20 minutes to complete all steps on this page.
- The Ravensbourne User Account Details email that was sent to you when your account was created which has your username and default password.
- A mobile phone (smartphone) with access to the Apple Apps store or the Google Play store where you should download Microsoft Authenticator, Microsoft Outlook and the Canvas student app.
Download these apps:
Important:
Do not try to sign in or use these apps just yet - Just have them downloaded.
Let's get going...
Now that you have download the three apps above, please complete the steps below in order
That's it! You are now ready to start using your IT account.
Regularly check your Ravensbourne email using the Outlook app or via the web. It’s where you’ll receive key information from the university and your tutors throughout your time at Ravensbourne.
What next?
- You can connect to Eduroam Wi-Fi. (if you are already on campus)
- You can access the Ravensbourne Student Intranet here, your go-to-place for latest student news, local deals, events, and opportunities.
- You can access your Timetable. (This will be available 72 hours after you have created your IT account).
- You can access general information for new students.
- You can access more IT Services.
